Why the Singapore Airport Is Its Own Tourist Attraction

Singapore Airport
TravelReveal Contributor Olivia Franzman

Have you ever been to an airport that’s so massive and full of global routes, yet still manages to feel calm, efficient, and almost luxurious? An airport that somehow removes all the usual travel stress and actually makes you want to spend time there?

Coming from JFK as my home airport, I never thought this was possible. JFK is chaotic, overwhelming, and exhausting. But Changi Airport in Singapore completely changed my perspective. It’s not just an airport—it’s an experience. From seamless check-in and security to stunning attractions like The Jewel, Changi Airport is, hands down, the best airport I’ve ever been to.

This airport isn’t just a transportation hub—it’s a destination in itself. Whether you’re flying through on a layover or staying in Singapore, you should make time to explore it. Here’s why.

Effortless Check-In, Security, and Immigration

Changi Airport
Adobe Stock

One of the most impressive things about Changi Airport is how efficiently it runs. Airports are typically stressful, full of long lines, and poorly organized, but Changi eliminates all of that. Every step of the process—from check-in to security to immigration—is designed to make your journey as smooth as possible.

  • Contactless Immigration: If you’re flying internationally, the immigration process is fully automated. Instead of waiting in long lines, you simply scan your passport, go through facial recognition, and that’s it. It’s unbelievably fast and efficient.
  • Well-Organized Security: Unlike most airports where TSA is chaotic and slow, Changi has virtually no lines. The process is incredibly streamlined, so you don’t feel like you’re being herded through endless checkpoints.
  • Fast Baggage Drop and Early Check-In: Many airlines at Changi allow early check-in, meaning you can drop your luggage off hours before your flight and enjoy the airport or even go into the city stress-free. This may seem simple, but not having the weight of your bags, or the responsibility of watching your luggage during lunch, makes a huge difference in your airport experience. 
  • Helpful and Friendly Staff Everywhere: If you ever need assistance, there’s always someone available to help—and they’re actually friendly and patient (which is rare in an airport setting).

The entire process feels effortless, and I can honestly say I’ve never had a smoother airport experience anywhere in the world. Airports like Incheon International Airport in Seoul and Haneda and Narita International Airports in Tokyo are renowned for their cleanliness, efficiency, and smooth passenger experience. They excel in organization, making transit seamless and stress-free. However, while they offer excellent service, they lack the unique, immersive experience that sets Singapore’s Changi Airport apart. While Incheon, Haneda, and Narita provide world-class efficiency, Changi elevates the airport experience to something truly unforgettable.

The Jewel: The Ultimate Airport Experience

Rain vortex at The Jewel
TravelReveal Contributor Olivia Franzman

What truly makes Changi stand out from any other airport in the world is The Jewel—a massive, multi-story entertainment, shopping, and relaxation complex. And the best part? It’s open to the public. Unlike most airport attractions hidden behind security, The Jewel is accessible to anyone—whether you’re flying or just visiting.

At the heart of The Jewel is the Rain Vortex, the world’s largest indoor waterfall, cascading from the ceiling into the center of the dome. It’s surrounded by a lush, multi-level rainforest, walking trails, and sky bridges, making it one of the most beautiful indoor spaces I’ve ever seen. At night, the waterfall transforms into a light and sound show, creating an even more magical atmosphere.

But The Jewel isn’t just a stunning visual experience—it’s a fully functional lifestyle hub where you can:

  • Shop at hundreds of different stores, from luxury brands to local boutiques.
  • Dine at Michelin-starred restaurants or grab a quick meal at the food courts.
  • Catch a movie in the cinema or visit the rooftop pool and jacuzzi.
  • Explore themed gardens like the Butterfly Garden, Sunflower Garden, and Canopy Park.
  • Bounce on suspended sky nets, walk through a hedge maze, or cross a glass-bottom bridge.

Seriously, you could spend an entire day at The Jewel and never get bored.

A Productive and Peaceful Place to Work

Coffee from one of the numerous cafes inside The Jewel.
TravelReveal Contributor Olivia Franzman

One of the things I loved most about The Jewel is that it’s not just an entertainment hub—it’s also an incredible place to get work done.

If you have a layover or extra time before your flight, you don’t have to waste it sitting at a crowded gate. Instead, you can set up in one of the peaceful cafés, grab a great coffee, and work with a view of the waterfall.

  • One of the standout features of Singapore Changi Airport is its commitment to passenger comfort, especially for those on long layovers. Recognizing that many travelers pass through on extended connections, the airport provides a variety of free rest areas with lounge chairs, plush couches, and quiet spaces where you can relax or take a nap. These areas are thoughtfully designed to be clean and comfortable, ensuring you’re not forced to rest on a cold, hard floor. While premium options like sleep pods and airport hotels are available for a fee, these free rest lounges make it easy to get some quality rest between flights without spending extra money.
  • Another impressive feature is the abundance of clean, well-maintained bathrooms, each equipped with free cold drinking water stations. This is a huge perk, especially for budget-conscious travelers who don’t want to overspend on bottled water. No matter where you are in the airport, you’ll find these refill stations conveniently located. In addition to hydration, Changi Airport offers an extensive range of food options, catering to different budgets. While some dining choices can be pricey, the easy access to free drinking water helps travelers stay refreshed without extra costs.
  • The atmosphere is incredibly peaceful, with the sound of the waterfall in the background instead of the usual airport chaos.
  • There’s fast and free Wi-Fi everywhere, making it an ideal place to catch up on emails, edit photos, or even take calls.

Honestly, if every airport had a space like this, layovers would be something to look forward to rather than dread.

Luxury Amenities Unlike Any Other Airport

The Rain Vortex at night.
TravelReveal Contributor Olivia Franzman

Changi Airport isn’t just about efficiency and entertainment—it also offers some of the most high-end amenities I’ve ever seen in an airport

  • A rooftop swimming pool and jacuzzi, where you can take a dip while waiting for your flight.
  • Fitness and wellness centers, including cycle classes and yoga sessions.
  • Nap pods and transit hotels, so you can actually get quality rest during a long layover.
  • Spa services and massage chairs, because why not get a little pampering while you wait?

These aren’t things you expect to find in an airport, yet they’re just normal at Changi.