Why Korean Air Stands Out As The Best Airline In The World

airplane on tarmac
Olivia Franzman

Having flown with over 30 airlines worldwide, ranging from major carriers like Delta and British Airways to budget options such as AirAsia and Wizz Air, I can say that the choice of airline can significantly impact your travel experience. The airline you choose, especially for long-haul flights or journeys with multiple layovers, can make a world of difference. I’ve had flights as long as 16 hours and travel days that spanned over 31 hours, where comfort, service, and reliability became essential. Some airlines manage to turn even the longest trips into pleasant journeys, with excellent in-flight services, spacious seating, and reliable schedules, while others fall short, making delays and cancellations a frustrating norm. The difference between arriving refreshed and arriving frazzled often comes down to the airline itself. In this article, I want to share what I consider to be the best airline experience I’ve had so far, covering every aspect from booking to landing. While some airlines only serve specific regions, if you have the option, I highly recommend seeking out Korean Air. It’s not just an airline—it’s a standard for how travel should feel: seamless, comfortable, and enjoyable.

Flying with Korean Air was an experience unlike any other—one that completely redefined my expectations of air travel. I had the pleasure of taking four flights with them: from Honolulu, Hawaii, to Seoul, South Korea, with a seamless connection onward to Bangkok, Thailand, and then back along the same route. From the moment I checked in to the time I landed, every aspect of the journey was thoughtfully curated to ensure maximum comfort and satisfaction. If I had to rate my experience, it would easily be a 12 out of 10. It was the most pleasant flying experience I’ve ever had, not just because of their exceptional service but also due to the attention to detail in everything from the onboard meals to the in-flight entertainment. Korean Air truly sets the bar high for what air travel can and should be.

The Booking Process

I booked my flights through a third-party website, which I believe was Gotogate. Despite choosing the most economical option, Korean Air made the process incredibly smooth and stress-free. Shortly after booking, I received personalized requests from Korean Air for additional information to enhance my travel experience. This included details such as passport information, preferred connection times, and even meal preferences. As a vegetarian, I was thrilled to see that they offered a wide range of special meal options, allowing me to select a vegetarian meal well in advance—a thoughtful touch that many airlines overlook. Korean Air ensured that my dietary needs were accommodated seamlessly, which made me feel valued as a passenger.

Throughout the lead-up to my trip, I received regular updates via email and text messages about my flights, connections, and any potential changes. Their clear and proactive communication gave me peace of mind and made the entire pre-flight process incredibly efficient. Even small details, like confirming gate information and providing updates about boarding times, demonstrated their commitment to exceptional service. For someone like me who values organization, Korean Air’s meticulous attention to detail truly stood out.

Check-In and Boarding

airplane window
Olivia Franzman

Upon arriving at Honolulu Airport, we were warmly greeted by the gate agents, who ensured we had all the necessary boarding passes for both flights. They even provided us with a comprehensive map and guide to navigate Seoul’s Incheon Airport. The check-in process was seamless, setting a positive tone right from the start. We were allowed to bring a carry-on and a personal item without any extra charge. The boarding process was equally efficient, thanks to the automated check-in kiosks that used facial recognition alongside boarding passes, speeding up the entire procedure.

As I stepped onto the plane, I was immediately impressed by how clean and spacious it felt. Having taken numerous economy flights before, this experience felt almost like an upgrade to a premium class. The seats were larger and offered significantly more legroom than what you typically find in economy. They even provided a good quality pillow and blanket at each seat, along with bottled water and headphones. Shortly after settling in, a flight attendant came over to confirm my special meal request and to ask for my drink preference, labeling my seat to ensure I received the correct meal. The attention to detail made me feel like I was in first class.

In-Flight Experience

olivia franzman with a thumbs up
Olivia Franzman

Once airborne, the real experience began. We were served what I can confidently say was the best airline meal I’ve ever had. Korean Air offers a variety of special meals, including vegan, lactose-vegetarian, and gluten-free options. My vegetarian meal was excellent, packed with vegetables, proteins, fruits, and even a dessert. The portion sizes were perfect, and the quality was miles ahead of the standard airline fare. Throughout the flight, the attendants made regular rounds offering water and hot tea, which added a nice touch to the overall experience. For those who don’t sleep well on planes, the in-flight entertainment system offers a vast selection of movies and shows on modern, updated monitors.

The cleanliness and spaciousness extended to the bathrooms, which were well-stocked with soaps, lotions, and even toothbrushes and toothpaste. After a more than pleasant flight, we landed in Seoul, and the process of deplaning and navigating through the airport to catch our connecting flight was efficient and stress-free. We had a two-hour layover, which was more than enough time, thanks to the smooth process.

Incheon Airport and Connecting Flight

girl with face mask on
Olivia Franzman

Incheon Airport itself is a standout experience. I’ve been through several airports around the world, from the chaos of JFK and London Heathrow to quieter terminals, but Incheon was in a league of its own. The atmosphere was serene, the design beautiful, and everything was impeccably clean—truly the ideal place for a layover. The boarding process for our second flight to Bangkok was just as efficient. Although the aircraft was slightly smaller, it was still spacious and comfortable. Again, the flight attendants confirmed my meal request and served another delicious meal, with my non-vegetarian friend equally impressed with her food. The attentive service continued throughout the flight, ensuring everyone was comfortable and well-hydrated.